PREAMBLE 

1. These general terms and conditions of sale are agreed between the Beira Interior Regional Wine Commission, with headquarters at Solar do Vinho da Beira Interior, Largo das Freiras, 6300-710 Guarda, tax identification number 502 499 028 and contact number +351 271 224 129, hereinafter referred to as ROTADO181120, and persons wishing to make purchases through the website www.vinhosdabeirainterior.pt, hereinafter referred to as ‘User’. 

 

2. The parties agree that purchases made through the website www.vinhosdabeirainterior.pt shall be governed exclusively by this contract, to the exclusion of any conditions previously available on the website. 

 

ARTICLE 1 – PURPOSE 

1. The purpose of these general terms and conditions of sale is to provide and define all the information necessary for the User regarding the methods of ordering, selling, paying for and delivering purchases made on the website www.vinhosdabeirainterior.pt.

 

2. These terms and conditions govern all the steps necessary to place an order and guarantee the follow-up of this order between the Contracting Parties. 

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ARTICLE 2 – ORDER 

1. The User places their order by completing the purchase process presented on the website www.vinhosdabeirainterior.pt, adding the product(s) or service(s) they wish to order to the shopping basket: 

 

2. To send their order, the User must: 

 

 a) Register on the website www.vinhosdabeirainterior.pt, providing the information requested there. 

 

 b) Log in (using the email address and password chosen by the User during registration). 

 

 c) Complete the information and choose the options available to you during the order completion process (delivery and billing address, shipping method, payment method, as well as the tax identification number and name that you want to appear on the invoice for tax purposes). 

 

3. Final confirmation of the order by the User implies full and complete acceptance of the prices and description of the products available for sale, as well as these General Terms and Conditions of Sale, which shall be the only ones applicable to the contract thus concluded.

 

4. The COMPANY will honour orders received online only while stocks last. If a product is unavailable, the COMPANY undertakes to inform the User as soon as possible.

 

5. The User is solely responsible for the information contained in the invoice. Once issued, the invoice cannot be reissued with changes.

6. Orders are valid for 14 (fourteen) days, unless the order is registered under a promotional campaign that defines a different deadline, and prices, discounts, promotions, and offers cannot be guaranteed beyond this deadline. If payment is not received by our services within the aforementioned deadline, the order cannot be validated. Any amount received after this date will be refunded or used for a new order. 

 

ARTICLE 3 – PAYMENT

1. On the website www.vinhosdabeirainterior.pt, the COMPANY offers the User the following payment methods via Easypay - Instituição de Pagamento Lda:

 

a) Credit card (Visa, Mastercard);

b) ATM reference;

c) Transfer; 

PLACEMENT OF THE EASYPAY AND BRAND LOGOS 

2. In the case of payment by credit card, the User's card will be debited immediately after confirmation of shipment of the goods. If any of the products ordered are out of stock, their value will be credited to the User's card after the order is closed. 

ARTICLE 4 – DELIVERY

1. Orders will be delivered within three working days of the order being placed. Delivery is carried out by NACEX. 

2. Shipping costs will be added to the order. €7.95. 

ARTICLE 5 – PRICES 

1. Prices are in euros, including taxes and fees, taking into account the VAT in force on the date of payment of the order. 

 

2. If there is an increase in the price of any product, the User will be informed immediately and may choose to receive their order (paying the difference) or cancel it. 

 

ARTICLE 6 – RIGHT OF WITHDRAWAL, RETURNS, AND REFUNDS

Pursuant to Decree-Law No. 24/2014 of February 14, as currently amended, the consumer has a period of 14 consecutive days to exercise the right to freely withdraw from the contract, without the need to provide a reason and without incurring any costs other than those legally prescribed.

The period referred to in the preceding paragraph begins on the day the consumer, or a third party designated by the consumer other than the carrier, acquires physical possession of the products. In the case of a single order comprising multiple products delivered separately, the period begins upon receipt of the last product.

To exercise the right of withdrawal, the consumer must communicate their decision via an unequivocal statement sent to the email address rota@cvrbi.pt before the expiration of the period referred to in the preceding paragraphs.

After communicating the decision to withdraw, the consumer has 14 days to return or hand over the products to Rota dos Vinhos da Beira Interior, unless the latter offers to collect them. 

Product return costs shall be borne by the consumer, except where Rota dos Vinhos da Beira Interior has agreed to cover them or has failed to inform the consumer in advance that such costs would be their responsibility.

Products must be preserved and returned in suitable condition. The consumer may be held liable for any depreciation in the value of the products resulting from handling that goes beyond what is necessary to establish their nature, characteristics, and functioning.

In the event that the right of withdrawal is exercised, Rota dos Vinhos da Beira Interior shall reimburse the consumer for all payments received, including the costs of the least expensive standard delivery method offered, within a maximum of 14 days from the date it is informed of the decision to withdraw.

The reimbursement shall be made using the same payment method used for the initial transaction, unless expressly agreed otherwise, and the consumer shall not incur any costs as a result of the reimbursement.

Rota dos Vinhos da Beira Interior may withhold the reimbursement until it receives the returned products or until the consumer provides proof of their return, whichever occurs first.

Additional costs arising from the consumer's choice of a delivery method other than the least expensive standard delivery method offered shall not be reimbursed.

The right of withdrawal does not apply in situations excluded by law, specifically those set forth in Article 17 of Decree-Law No. 24/2014 of February 14, as currently amended.

ARTICLE 7 – PRIVACY POLICY

 Your data is processed in compliance with personal data protection legislation. This data, which is subject to computer processing, will be stored in the COMPANY's database(s) and is intended for the registration and presentation of other products and services, as well as institutional information, to be made available by the COMPANY. 

The provision of your data is optional and, in accordance with the law, you are guaranteed the right to access, rectify and cancel any data that directly concerns you, either in person or in writing, directly to the address on the home page of this website.